As a Hotel Night Reception Supervisor at GLH Hotels, you will be responsible for managing the night reception desk and team to provide outstanding service to guests.
Your leadership skills, attention to detail, and commitment to delivering exceptional guest experiences will contribute to the reputation of our hotels and the satisfaction of our guests. The successful candidate will possess effective communication skills, adaptability, and a positive attitude.
Job Details:
Title: Hotel Night Reception Supervisor Jobs in UK with Work Permit and Visa Sponsorship
Company: GLH Hotels
Location: UK
Salary: £10.00-£20.00 per hour
Education:
- Secondary // bachelor’s degree / Diploma
Experience
- 1-3 Years of Experience || NO EXPERIENCE? APPLY HERE NOW
Company Overview:
GLH Hotels is a renowned hospitality group committed to delivering exceptional guest experiences across a range of luxury hotels. We are currently offering an exciting opportunity for a skilled and customer-focused individual to join us as a Hotel Night Reception Supervisor. This presents a unique chance to lead a team and ensure the highest level of guest satisfaction during the night hours.
Key Responsibilities:
- Lead and supervise the night reception team to deliver exceptional guest service.
- Check-in and check-out guests during the night hours.
- Handle guest inquiries, concerns, and requests with professionalism.
- Monitor and respond to emails, phone calls, and reservations.
- Assist with guest services and accommodations during the night shift.
- Prepare reports and communicate relevant information to the daytime team.
- Ensure adherence to company policies and procedures.
- Collaborate with other departments to ensure seamless operations.
- Handle guest billing and financial transactions accurately.
Qualifications:
- Previous supervisory or leadership experience in the hotel industry is preferred.
- Customer-focused with excellent interpersonal skills.
- Effective communication and team management abilities.
- Adaptability to working night shifts and a dynamic environment.
- Proficiency in using hotel management software (PMS).
- Attention to detail and a strong work ethic.
- Positive attitude and enthusiasm for delivering exceptional service.
- Reliable and punctual work ethic.
Benefits:
- Competitive compensation package
- Work permit and visa sponsorship available for qualified candidates
- Opportunities for growth and advancement within GLH Hotels
- Contribution to delivering outstanding guest experiences
Application Process:
If you are a motivated individual with a passion for hospitality and delivering exceptional guest service, we encourage you to apply.
To be considered for the Hotel Night Reception Supervisor role at GLH Hotels, please submit your current CV and a brief cover letter outlining your relevant experience and enthusiasm for joining our team. We look forward to reviewing your application and assessing your fit for this important role.
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