CLAUDE GRENIER: RESSOURCES HUMAINES INC. is currently seeking an enthusiastic and customer-oriented Hotel Receptionist to join our team in Canada.
As a Hotel Receptionist, you will be the first point of contact for guests and play a crucial role in ensuring a positive experience throughout their stay. This is an urgent hiring opportunity.
Job Details
Company Name: CLAUDE GRENIER: RESSOURCES HUMAINES INC. Job Location:1000 Chemin du Domaine-Pellerin, Saint-Alexis-des-Monts, Quebec, Canada, J0K1V0, Job Position: Hotel Receptionist in Canada Job Type: Full Time-Permanent Language: English/French Spoken and Written – Moderate
Responsibilities:
- Greet guests in a friendly and professional manner, providing exceptional customer service.
- Check-in and check-out guests, ensuring accuracy in reservations and payment processing.
- Respond to inquiries from guests, providing information about hotel facilities, services, and local attractions.
- Handle guest requests and complaints efficiently and effectively, striving to resolve issues to the guests’ satisfaction.
- Manage reservations and bookings, ensuring accuracy and timely updates to the hotel’s reservation system.
- Coordinate with housekeeping and other hotel departments to ensure guest needs and requests are met promptly.
- Maintain a clean and organized front desk area, including the display of necessary brochures, forms, and promotional materials.
- Process payments, including cash, credit cards, and other forms of payment, accurately and securely.
- Assist with administrative tasks, such as answering phone calls, responding to emails, and maintaining guest records.
- Adhere to all hotel policies, procedures, and safety regulations.
Requirements:
- Previous experience as a Hotel Receptionist or in a similar role is preferred.
- Excellent customer service and communication skills to interact with guests from diverse backgrounds.
- Strong organizational and multitasking abilities to handle multiple responsibilities efficiently.
- Proficiency in computer systems and hotel management software.
- Attention to detail and accuracy in handling reservations, payments, and guest information.
- Professional appearance and demeanor, with a friendly and welcoming attitude.
- Ability to remain calm and composed in high-pressure situations.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Fluency in French/English is required, and additional language skills are an asset.
If you are a hospitality professional with a passion for providing exceptional customer service, we would like to hear from you.
Join our team at CLAUDE GRENIER: RESSOURCES HUMAINES INC. and contribute to creating memorable experiences for our guests. Please submit your resume, highlighting your relevant experience and skills, for immediate consideration.
How to apply
Would You Like To Apply For This Jobs/Sponsorship?
Enter Your Email Address HERE & You Will Receive a Notification About Your Application. If it shows "Subscribed" CLICK HERE to follow on Telegram for updates- Jean-Daniel Grenier
- Telephone: (819) 539-1001,
- Email: [email protected]
I’m so super excited for this i hope am been pick.
Thank for this great opportunity I’m super inrested, thank you.