CLAUDE GRENIER: RESSOURCES HUMAINES INC. is currently seeking an enthusiastic and customer-oriented Hotel Receptionist to join our team in Canada.
As a Hotel Receptionist, you will be the first point of contact for guests and play a crucial role in ensuring a positive experience throughout their stay. This is an urgent hiring opportunity.
Job Details
Company Name: CLAUDE GRENIER: RESSOURCES HUMAINES INC. Job Location:1000 Chemin du Domaine-Pellerin, Saint-Alexis-des-Monts, Quebec, Canada, J0K1V0, Job Position: Hotel Receptionist in Canada Job Type: Full Time-Permanent Language: English/French Spoken and Written – Moderate
Responsibilities:
- Greet guests in a friendly and professional manner, providing exceptional customer service.
- Check-in and check-out guests, ensuring accuracy in reservations and payment processing.
- Respond to inquiries from guests, providing information about hotel facilities, services, and local attractions.
- Handle guest requests and complaints efficiently and effectively, striving to resolve issues to the guests’ satisfaction.
- Manage reservations and bookings, ensuring accuracy and timely updates to the hotel’s reservation system.
- Coordinate with housekeeping and other hotel departments to ensure guest needs and requests are met promptly.
- Maintain a clean and organized front desk area, including the display of necessary brochures, forms, and promotional materials.
- Process payments, including cash, credit cards, and other forms of payment, accurately and securely.
- Assist with administrative tasks, such as answering phone calls, responding to emails, and maintaining guest records.
- Adhere to all hotel policies, procedures, and safety regulations.
Requirements:
- Previous experience as a Hotel Receptionist or in a similar role is preferred.
- Excellent customer service and communication skills to interact with guests from diverse backgrounds.
- Strong organizational and multitasking abilities to handle multiple responsibilities efficiently.
- Proficiency in computer systems and hotel management software.
- Attention to detail and accuracy in handling reservations, payments, and guest information.
- Professional appearance and demeanor, with a friendly and welcoming attitude.
- Ability to remain calm and composed in high-pressure situations.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Fluency in French/English is required, and additional language skills are an asset.
If you are a hospitality professional with a passion for providing exceptional customer service, we would like to hear from you.
Join our team at CLAUDE GRENIER: RESSOURCES HUMAINES INC. and contribute to creating memorable experiences for our guests. Please submit your resume, highlighting your relevant experience and skills, for immediate consideration.
How to apply
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- Telephone: (819) 539-1001,
- Email: [email protected]
Interested
Yes I’m interested
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