We are currently seeking a friendly and enthusiastic Receptionist to join our team in the United Kingdom. This role is crucial in creating a positive first impression for our clients and ensuring the smooth operation of our pet care facility. If you have a love for animals, exceptional communication skills, and a desire to contribute to a vibrant pet-loving community, we encourage you to apply.
About Mrs B’s Dog Grooming and Daycare
Mrs B’s Dog Grooming and Daycare is a reputable and well-established pet care facility dedicated to providing top-tier grooming and daycare services for dogs. With a passion for animal welfare and customer satisfaction, we offer a nurturing and safe environment for dogs while ensuring their owners receive the highest level of service.
Key Responsibilities:
Greet clients and visitors in a warm and welcoming manner, creating a friendly and inviting atmosphere.
Answer phone calls, respond to inquiries, and provide information about our grooming and daycare services.
Schedule appointments for dog grooming and daycare, ensuring optimal utilization of time and resources.
Manage client records and update relevant information accurately and confidentially.
Coordinate check-in and check-out procedures for dogs under our care, ensuring their safety and comfort.
Handle payments, invoices, and other administrative tasks with attention to detail and accuracy.
Assist with maintaining the cleanliness and organization of the reception area and facility.
Communicate effectively with clients, colleagues, and management to ensure smooth daily operations.
Provide exceptional customer service, addressing client needs and concerns promptly and professionally.
Assist in promoting our services and events, contributing to the growth of our customer base.
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Qualifications and Experience:
Previous experience as a receptionist, customer service representative, or similar role is preferred.
Excellent communication skills, both verbal and written, with a friendly and positive demeanor.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Comfortable working with dogs and a genuine passion for animal welfare.
Proficiency in using computer software for scheduling, record-keeping, and communication.
Customer-centric attitude and a willingness to go above and beyond to meet client needs.
Eligibility for a work permit in the United Kingdom.
Availability for a flexible work schedule, including weekends and holidays.
Work Permit and Visa Sponsorship:
Mrs B’s Dog Grooming and Daycare supports international candidates by offering work permit assistance and visa sponsorship for eligible individuals. This ensures a smooth transition for qualified professionals looking to work in the United Kingdom.
Application Process:
If you are a friendly and organized individual with a passion for providing exceptional customer service and a love for animals, we invite you to apply by submitting your resume and a cover letter detailing your relevant experience and qualifications. Our team will review applications and contact qualified candidates for further consideration.
Join Mrs B’s Dog Grooming and Daycare and contribute to a joyful and pet-friendly environment.
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